Introduction

A powerfully flexible alternative to traditional Outsourcing, contractors, or regular employee staffing, Taos' Managed Engagements intelligently apply the best of our technical resources, practices, project- and people management to well-defined specific projects or carefully defined portions of your IT environment.

Responsibility, ownership, and flexibility are key here. We work with you to define an appropriate service-level agreement (SLA) and commit to specific performance goals in concert with your management and employee staff, and become as much or as little of your organization as you need.

In a Managed Engagement with Taos, you have a partner who is passionately committed to your goals, with depth of technical and management expertise, and a philosophy of flexibility and cooperation. We are your partners in exceeding the expectations of your user community, and in delivering compelling cost efficiencies at the same time.

There are two subcategories of Managed Engagements:

• Flexible Outsource: Taos takes responsibility for some or all of your IT environment and works flexibly with you to ensure goals are achieved.
• Professional Services: Taos takes full responsibility for a complete, well-defined project, start-to-finish.